Digital assistant platform

Whatever your organisation or business you get swamped with everyday questions, every day. It can account for 80% of your incoming queries. Mundane. Repetitive. Hard to find answers buried in multiple systems. It ties up valuable resources. Frustrates your staff. And it impacts on your customers and reputation. Not clever for your efficiency and productivity. Or your financial well-being and bottom line. In fact, not good for anyone’s well-being. There has to be a better way.

There is and it’s called talksuite.

Your digital assistant built for you

We create stable, secure and scalable Digital Assistants, tailored to your business needs. Our team of experts can deliver:

• Flexible, out of the box bots to get you up and running quickly.

• Fully customisable digital assistants with comprehensive implementation support, saving you time and resources.

Get a taste of just a small selection of our Digital Assistants from these examples.

south-gate-19-19

Because you want better

Our flexible platform offers you a range of Digital Assistants to provide a better 24/7 on-brand experience for your customers, freeing up staff to focus on more valuable work. It’s the key to better efficiency and productivity. Not forgetting compliance.

63
63% of consumers said they are more likely to return to a website that offers live chat.

Source: invesp

80
80% of all customer interactions will be managed without a human by the year 2020.

Source: Gartner

32
32% of executive say voice recognition is the most widely used AI technology in their business.

Source: Narrative Science

INTEGRATES • ORGANISES • CONNECTS

talksuite-logo-southgate-2

Make your processes easier

talksuite makes the Digital Assistant building process easier.

We offer different levels of support depending on your in-house skills:

Scope your requirements with you and provide a full end-to-end ‘Digital Assistant 2 Go’ service

Offer consultancy and knowledge transfer and build the Digital Assistant together

We provide the platform and resources so that you can design and build your own Digital Assistant

Your digital assistant in action

On-line Booking

Online Booking Assistant

In a single transaction the Digital Assistant allows you to book and pay for two separate online services, improving the customer experience and reducing time-consuming processes as the user switches between services.

The example shown here connects with four separate providers:

  • Booking for an event
  • A car parking company
  • The DVLA for verification
  • A payment system to process payments

Assistant example

TRAVEL BOOKING

Travel Booking Assistant

The Travel Booking Assistant connects to a corporate online travel partner system so that employees can quickly find a selection of hotels via their smart phone.

It also allows the employee to book accommodation directly with the hotel and find a selection of local restaurants to book a dinner reservation, taking the hassle out of corporate travel.

Assistant example

FINANCE QUERIES

Financial Information Assistant

This digital assistant allows senior managers and leaders access to multiple business systems to retrieve financial data and important company information.

The Assistant can also produce reports and data packs of information, saving leaders valuable time and effort, so that they can focus on important business matters.

Assistant example

Our customers are not looking to get rid of their people; they’re actually looking to move them up to more revenue-generating activities that are more intellectually challenging. They see AI as an opportunity to move their people up the intellectual stack, where they become more productive contributors to the enterprise.

Max Yankelevich, CEO of WorkFusion

Want better customer experience?

Better on-brand response? Better employee well-being?

Better productivity? Better financial well-being?

Better talk to us

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt

Start typing and press Enter to search